Complaints that Make Resolutions Possible, and Ideal

By Caroline M. Cole If you’ve ever shopped in a store, ordered something online, eaten in a restaurant, or contracted someone for a short-or long-term project, chances are you’ve had an experience that has fallen short of what you needed … Continue reading

Blogging toward the Areté of Communication

By Caroline M. Cole Recognizing that business is about relationships and that communication is the foundation of those relationships, Ethos Professional Communication in general, and this blog in particular, encourage discussions on communication-oriented topics to help all participants learn, practice, … Continue reading