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By Caroline M. Cole You’re working on a report that’s due by the end of the day and the phone rings; it’s a client you haven’t talked to for a while, wanting to discuss an idea for a new campaign. … Continue reading
Category Archives: problem solving
By Caroline M. Cole You’ve made it. Maybe you were accepted into your top-tier school, possibly you just landed your dream position, perhaps you survived the company’s latest reorganization, or maybe you were recently promoted. Basking in the moment, you … Continue reading
By Caroline M. Cole If you’ve ever shopped in a store, ordered something online, eaten in a restaurant, or contracted someone for a short-or long-term project, chances are you’ve had an experience that has fallen short of what you needed … Continue reading