Resolve to Become a Better Communicator

By Caroline M. Cole Wrapping up one year and launching into another, many of us will spend a few moments reflecting upon the successes and challenges of the past 12 months so as to identify ways to make this new … Continue reading

The Power of Words, for Bad and Good

By Caroline M. Cole Last week it was Rebecca Ann Sedwick, age 12, but there have been others: Erin Gallagher, 13. Bart Palosz, 15. Katie Webb, 12. Amanda Cummings, 15. Ryan Patrick Halligan, 13. Audrie Pott, 15. Phoebe Prince, 15. … Continue reading

Everyone Can Use the “What Are Your Weaknesses?” Question to Advantage

By Caroline M. Cole Wanting to gain an edge in interviews, job hunters solicit advice on how to answer the token curve ball questions that recruiters and hiring managers increasingly ask: If you were to eliminate one of the planets, … Continue reading

Connection, Communication, and Intimacy Among Strangers

By Caroline M. Cole A yeshiva student with his hand on the wrist of a fish market worker, who’s touching the student’s shoulder. A young African-American male wearing a yellow bandana and baggy clothes clutching a Caucasian bride. A towering … Continue reading

What Racking Wine Can Teach Us About Communication

By Caroline M. Cole Among the steps in making wine, fining or “racking” is one of the most important. Known as soutirage (in France), Abstich (in Germany), travaso (in Italy), racking is the process of separating the juices from the sediment … Continue reading